The J. O'Brien Blog | Above. Beyond. Secure.

The Pros and Cons of Cloud-Based Access Control Systems

Written by Tony Mowatt | May 15, 2025 6:30:00 PM

The Pros and Cons of Cloud-Based Access Control

If you’ve been researching access control systems lately, chances are you’ve come across the term cloud-based access control. It’s one of the most talked-about shifts in physical security — and for good reason. But is it right for your business, school, or facility? Let’s break down what cloud-based access control actually is, where it shines, and where it may not be the perfect fit.

What Is Cloud-Based Access Control?

Traditional access control systems store user data, permissions, and logs on servers located onsite. Cloud-based systems, on the other hand, store all of that information in a secure data center (aka “the cloud”), allowing authorized users to access and manage the system remotely — through a web browser or mobile app.

This approach opens the door to greater flexibility, scalability, and remote management. But like any technology shift, it comes with trade-offs.

Pros of Cloud-Based Access Control

✅ Remote Management

Admins can unlock doors, change permissions, view logs, or add users from anywhere with an internet connection. Perfect for multi-site organizations or teams working in hybrid environments.

✅ No Onsite Server Maintenance

Since everything lives in the cloud, there’s no need to manage a dedicated server room or worry about local backups. The system updates itself automatically, and software patches are handled by the provider.

✅ Scalability

Need to add a new location, building, or door? Cloud systems make it easy. Most platforms are designed to grow with you, without the infrastructure headaches of on-prem setups.

✅ Real-Time Monitoring and Alerts

Get instant notifications if a door is forced open, someone accesses an area after hours, or there’s an attempted breach. You don’t have to be on site to stay in control.

✅ Easier Integration with Other Systems

Cloud-based access control often integrates more easily with video surveillance, visitor management, ID verification, HR platforms, and other third-party tools.

✅ Lower Upfront Costs

You don’t have to invest in expensive servers or dedicated IT staff. Many systems operate on a subscription model (SaaS), allowing you to pay as you go.

Cons of Cloud-Based Access Control

❌ Requires Reliable Internet

If your network connection goes down, your ability to manage the system remotely may be limited. The good news: most systems have local failover to keep doors functioning, but remote access will pause until your connection is restored.

❌ Recurring Costs

Cloud systems typically come with ongoing subscription fees, which can add up over time. For some organizations, a one-time hardware investment with no recurring licensing feels more predictable.

❌ Data Privacy Concerns

For highly regulated industries (think healthcare, government, or finance), storing access control data off-site may raise compliance concerns. It’s critical to ensure your cloud provider follows proper encryption, retention, and access protocols.

❌ Fewer Customization Options (Sometimes)

Some cloud platforms are streamlined for ease of use, which can limit deep customization. If you need hyper-specific workflows or legacy integrations, a hybrid or on-prem system might offer more flexibility.

Is Cloud Access Control Right for You?

It depends on your goals. If you’re managing multiple sites, need flexibility, or want to reduce IT headaches, cloud-based access control can be a game-changer. But if you have strict data requirements, unreliable internet, or niche hardware that doesn’t play well with cloud platforms, you may want to explore hybrid or on-prem options.

Hybrid Solutions: The Best of Both Worlds

Many organizations are turning to hybrid access control systems — combining cloud software with local control hardware. This setup offers the convenience of remote management without giving up the reliability of onsite backups and local door-level logic.

Need Help Navigating Your Options?

At J. O’Brien, we don’t push products — we help you find the right fit. Whether you’re evaluating cloud-based access control or upgrading your legacy system, we’ll walk you through your options and recommend a solution that fits your environment, your goals, and your budget.

Contact us today to schedule a consultation or request a demo.